All staff undertake training through our bespoke Academy. We endorse an open, innovative approach that positively encourages sharing of ideas and experiences. It is this uniform best practice that delivers great customer service.
We create an environment that enables our staff to be confident and develop toward realising their full potential.
Individual attention to detail is embedded in the ‘DNA’ of Capital Support Services. We take immense pride in developing our staff and have a dynamic succession planning programme that is proving most successful as we grow the Business.
Capital Support Services Academy will be introduced and developed to ensure an exceptional level of service is consistently and effortlessly delivered to all our Teams with the aim to regularly exceed those expectations. Every member of the CSS team will progress through the modules; it will be at the heart of our business and one of the ingredients for the culture of our organisation, after all it is our people that will make our service legendry.
The development and delivery of the Academy will be a partnership of CSS and our appointed service partners. The Academy will also seek tutorial consultation from local academic institutions in line with our desire to use recruit local people and those completing their studies locally.
Outside agencies and universities are appointed, providing specialist training, such Leadership development, IOSH and Compliance, to ensure all staff access relevant and quality training.
Our staff are the cornerstone of our success
Chair, James McKechnie